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Datenschutzrichtlinie

At Fjordcamp AS, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you book accommodation, rent equipment, use our website, or sign any agreements with us.
 

1. What We Collect

We may collect the following types of personal data:

  • Full name

  • Contact details (phone, email, address)

  • Date of birth

  • Nationality

  • Passport or ID copy (for boat rental or legal identification)

  • Booking and payment information

  • IP address and browser information (when visiting our website)
     

2. Why We Collect It

We collect and process your personal data for the following purposes:

  • To manage bookings, payments, and rentals

  • To fulfill legal obligations (e.g. boat safety regulations)

  • To provide customer service

  • To send booking confirmations or important updates

  • To ensure safety and security during your stay

  • To improve our services and user experience
     

3. How We Store and Protect Your Data

Your data is stored securely using trusted systems such as:

  • VisBook (for bookings and guest records)

  • Adobe Sign (for digital contracts and ID verification)

We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

 


4. Sharing of Information

We never sell or share your personal data with third parties, except:

  • When legally required (e.g. to police or authorities)

  • When using trusted services to process bookings, payments, or signatures on our behalf
     

5. You have the Rights to:

  • Access your personal data

  • Correct inaccurate or outdated information

  • Request deletion of your data (where legally possible)

  • Withdraw consent at any time

  • File a complaint with the Norwegian Data Protection Authority (Datatilsynet)
     

6. Data Retention

We retain personal data only as long as necessary to fulfill our services and legal obligations. For example:

  • Guest data: Up to 2 years

  • Signed contracts: Up to 5 years (in line with Norwegian law)

  • ID copies: Deleted shortly after contract period ends
     

7. Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, please contact:

Fjordcamp AS
Kråkberget, 8475 Straumsjøen, Norway
📧 post@fjordcamp.no
📞 +47 761 37 640
 

8. Changes to This Policy

We may update this Privacy Policy as needed. The latest version will always be available on our website.

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